We're sorry to hear that you were in an accident.

The most important thing is that you are safe and seek any assistance you need first. We are here to help!

Before you ride your scooter again, please bring it in for us to inspect and perform any repairs needed to ensure you're riding a safe vehicle – and we will get you back on the road quickly. Our New York HQ is located at 368 Broadway Ave, New York, NY 10013.

No appointment is necessary. To reduce your wait time, you can set up an appointment with our Rider Ops Team, so we have a heads up that you're coming.

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