Our SV1 Scooters were created with two modes to accommodate different regulations in Europe and the USA. The European mode caps the speed at 20km/h (12mph) and the American mode caps the speed at 30km/h (19mph).
If you notice a reduction in speed, you may have switched modes. You can switch the SV1 Scooter back by following the steps below:
Turn on the scooter.
Immediately hold down the throttle (green lever) and brake (red lever). Hold them down until you hear a beep and the number on the screen switches to 3620.*
*If you see 3612, you are in the European setting.
You can also watch this video on YouTube featuring our CTO, Sebastian Moreno:
If you still are experiencing reduced speeds, we'd be happy to take a look at it in our NY shop. You can schedule an appointment with us.