Troubleshooting

19 articles in this collection
Written by Manuel and Paola

SV1 Electric Scooter

Resetting your speed - New SV1 Scooter

Change speed settings in the new SV1 scooter

Written by Paola
Updated over a week ago

Can I get my battery swapped for a fully charged one?

Written by Paola
Updated over a week ago

Will the weather affect battery life?

Written by Paola
Updated over a week ago

I can't turn on my scooter.

Written by Manuel
Updated over a week ago

I can't unlock my scooter with the app.

Written by Manuel
Updated over a week ago

Connecting your scooter to the app

Written by Manuel
Updated over a week ago

Resetting your speed - Yellow Scooter

Change speed mode on original scooter

Written by Manuel
Updated over a week ago

I need to service my vehicle.

Written by Manuel
Updated over a week ago

Are SV1 Scooters allowed on planes?

Written by Manuel
Updated over a week ago

Classon Smart Helmet

I can't turn on my Classon Smart Helmet.

Written by Manuel
Updated over a week ago

How do I connect WiFi to my Classon Smart Helmet?

Written by Manuel
Updated over a week ago

How do I activate the turning signals?

Written by Manuel
Updated over a week ago

How do I buy the Classon Smart Helmet?

Written by Manuel
Updated over a week ago

Beyond Mobile App

How do I download the Apple/iOS app?

Written by Paola
Updated over a week ago

How do I download the Android app?

Written by Manuel
Updated over a week ago

Connecting your app to the scooter

Written by Manuel
Updated over a week ago

I can't log in to the Android app.

Written by Manuel
Updated over a week ago

Emergency Roadside Help

My scooter was stolen. What do I do?

Written by Manuel
Updated over a week ago

I was just in an accident. What do I do?

Written by Manuel
Updated over a week ago